Swearing is not big, and it’s not clever. Swearing is only done by people with a very limited vocabulary. Yes, we’ve all heard our parents, our teachers, just about everybody say something like that at some point in time. I can still remember old ladies fainting in the aisles of Boots when French Connection changed […]
tone of voice
Eight simple steps to create your brand’s tone of voice
“Don’t you take that tone with me, young lady.” “I really didn’t like his tone.” “Every time he opens his mouth, he just rubs me up the wrong way” We might think that getting wound up by someone’s tone is just about the way they say something, but it’s often the choice of words they’re […]
How consistent is your content (and why it matters)
The door opened, and the sound of laugher and good conversation spilled out onto the street. I’d waited nearly 20 years to eat at this restaurant again, and in the December tier 2 restrictions, it felt even more special. The kitchen at the back was in full swing, and the diners looked happy. And then […]